![]() ![]() The one oddity from Oracle NetSuite is the number of times our Account Managers change position. They have been willing to fight for our company and 'go to bat' for our needs. ![]() ALL, and I mean every one of our Account Managers has been world-class. Account management is an experience in growing pains.It can be a challenge at times to resolve a problem but in fairness, we have never had a problem that wasn't solved. Support is not terrible but often works in different time zones and at different levels.Security Orchestration, Automation and Response (SOAR).Integration Platform as a Service (iPaaS).Whatfix speeds up onboarding and drives adoption of new vendor management system – empowering your employees and vendors to become expert application users – by coaching vendor management sofware end-users at the moment of need. IT teams are also empowered to understand how these technologies are being adoption by capturing behavioural analytics on how these tools are being used – helping to identify what features are (and aren’t) being adoption, and what processes need additional training and support content. With this in-app content, organizations are able to find technology ROI with their new vendor management system by driving end-user adoption by learning in the moment of need and in-app guided support. Searchable knowledge bases that provide process documentation and links to additional support content.With Whatfix, your team has the tools to create the following in-app content that lays directly on your vendor management application: With Whatfix, organizations are empowered to create in-app guided onboarding and application training to drive adoption of new vendor management, procurement, S2P applications – all in a non-technical, no-code environment. You’ll notice that purchase requests will pile up and fraudulent payments will go unnoticed, all while your procurement process backs up. No matter how powerful your new vendor management system is, you will still run into issues if your finance team and third-party suppliers or vendors can’t start using it quickly enough. ![]() Choosing the right vendor management system will help you speed up your procurement process, track all your purchases from one source of truth, eliminate fraud with better auditing, and create custom workflows for reviewing transactions. ![]()
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